BROYLES
Claim Decision Support
Why Choose Broyles CDS?
01. Total Commitment to the Life and Disability Claim Market
We handle Death and Disability claim investigations exclusively. This allows us to focus on the issues and informational needs of examiners processing these claims. We do not handle property, casualty, workers comp, or underwriting investigative services. All of our efforts are dedicated to providing the best service available on Life and Disability investigations the first time around.
02. Senior Management Involved in the Day-to-Day Operations of the Business
The president reviews, analyzes, directs, and handles investigations. This guarantees that we stay focused on our customer's needs and in tune with the market. You work directly with the individuals who have authority to make decisions that affect the overall service you receive. This motivates us to provide the level of quality you deserve.
03. Centralized Case Management
Every case is managed from our home office in Atlanta. We direct and manage each investigation to insure you receive a consistent product each and every time. All reports are generated from our home office and include a summary table showing the status of each source at a glance. We also include an additional handling section at the end of each report covering any outstanding requirements. Signed statements are typed, and management reports are generated daily to insure you receive status reports on a timely basis.
04. Reduced Investigative Cost
You will find your total cost of investigation is around 20% less than that of other investigative providers. We do not have the high expense of supporting a large corporate structure and therefore can pass the savings on to you. In addition, there are no case management fees added to the actual cost of the investigation. Our investigators are not on a production system or required to bill a certain number of hours each day. This lower cost helps you deliver a better bottom line for your company.
05. Dedication to Customer Service and the Drive to be the Best
We take pride in being a customer friendly service provider. We get to know our customers on an individual basis which lets us learn your specific investigative requirements. We believe this is critical to delivering exceptional customer service. It's our goal to have you make assignments with confidence each and every time.